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Learn MoreThis INE on-demand course covers managing communications in a Microsoft Teams environment. The course is intended for IT professionals responsible for managing Microsoft Teams, and those seeking the Microsoft 365 Certified: Teams Administrator Associate certification. This course covers managing chat, meetings, and phone operations. Topics include configuring the policy, access and email integration for a chat; configuring policies for meetings and live events, and managing phone numbers; managing call resources; and setting call policies.
Instructor for this course
Jonathan Summers
Introduction
Managing Mail integration with Microsoft Teams
Configure External Access for SharePoint and OneDrive for Business
Manage Cloud File Storage Options for Collaboration
Disable Third Party Storage Providers
Manage Meeting Settings
Restrict Anonymous Users From Joining Meetings
Create and Manage Meeting Policies
Restrict All Recording Features For Meetings
The end user meeting experience
Create and Manage Policies for Live Events
Create and Manage Policies for Live Events
Configure Settings for Live Events
Configure Conference Bridge Settings
Recommend a PSTN Connectivity Solution
Order Phone Numbers
Manage Service Numbers
Introduction to Emergency Calling in Microsoft Teams
Managing Emergency Addresses
Add a New Emergency Address
Manage Emergency Calling and Call Routing Policies
Assign, Change, or Remove a Phone Number for a User
Manage Voice Settings for Users
Manage Resource Accounts
Create and Configure Call Queues
Create a New Calling Queue
Create and Configure Auto Attendants
Create an Autoattendant
Manage Call Park Policies
Manage Calling Policies
Add a New Calling Policy
Manage Caller ID Policies
Interpret the Direct Routing Health Dashboard
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