Amplify Return on Investment with IT and Cybersecurity Training
IT Service Providers can stretch budgets with cost-effective investments in employee training.
IT service providers, managed service providers (MSPs), and IT consultants provide critical services to organizations of all sizes. The bottom line is that many of these clients would be at risk without advanced technical support.
Digital transformation continues to drive business to IT service providers. Keeping up with rapid technology advancements is essential for supporting clients. Yet, a limited budget is dedicated to training employees in IT and cybersecurity.
Less than 2% of your budget goes to cybersecurity training.
Next-generation AI, quantum encryption, and human-machine synergy are on the horizon. Technology will continue to accelerate faster than companies can adopt.
IT services professionals are on the front lines of digital transformation. It’s a job that grows in risk everyday. But, only a fraction of spend is allocated to the professional development of these IT and InfoSec teams.
Large and midsized companies allocate 2-2.5% of their budget to annual employee training. Divided equally this averages $1207 per training investment.
Service organizations such as IT service providers and management consulting companies averaged slightly higher at $1,512.
Is 2% training investment in IT and cybersecurity training programs enough to keep up with the latest technology and prevent security incidents?
The ROI of (Un)Trained Employees
IT and InfoSec leaders are aware that lack of training investment poses great risk. Yet, it’s still a struggle to get enough budget for critical IT and cybersecurity training programs.
IT service providers can reframe requests for professional development into financial language. What does every CFO, CEO, or shareholder want to see? Three little words: Return on Investment (ROI).
Trained employees are more productive, stay in roles longer, and are more alert. Security awareness is higher and there is less human error in configuring networks and security breaches.
All great wins, but hard to quantify.
Why should you provide cybersecurity training to your IT professionals?
IT service providers seeking training investment for IT and cybersecurity training programs can flip the calculation for ROI.
Leaders should ask: What’s the cost of not providing IT and InfoSec teams on-going professional development?
The Costs:
Employee Retention: Replacing an employe costs approximately .5 - 2X employee's salary
Product Performance: A Wharton study showed that product failures were 10.2% higher in teams with high turnover
Network Downtime: Gartner reported that network downtime can cost up to $5,600 per minute.
Loss of Potential Sales: Large enterprises have reported losing up to $100,000 in sales due to network disruption.
Cyber Risk Management: Average financial impact of a cyberbreach cost $4.88M USD in 2024.
Adding in the risks of releasing sensitive data, long term reputation damage, customer trust, and loss of market competitiveness the total cost of not training far exceeds any budget request.
A Small Price to Pay for Security
Leaders can select learning platforms, such as INE, that include a variety of network and cybersecurity training with a single subscription. Giving more of your employees a solid foundation in network and cybersecurity skills can substantially offset recovery costs.
With the growing complexity and frequency of cyber threats, it's essential to prioritize proactive Networking, Cloud, and Cybersecurity training," said Dara Warn, CEO of INE. "The investment in training is minimal when compared to the potential costs of network repairs or recovering from a breach. It’s a straightforward decision: small upfront costs in training can prevent major financial losses later."
Affordable, subscription-based enterprise licenses allow employees to access a variety of training. The single digital platform helps IT and InfoSec leaders to prove ROI with built-in access to:
· 700+ On Demand and Live Virtual Training Courses
· 28 vendor prep certifications
· 50 learning paths across network, cybersecurity, and cloud
· 10 industry-recognized certifications
· Skill sonar: skill assessments
· CTFs, Ranges, and Immersive Labs for practice
Visibility in usage, progress, and employee outcomes gives leaders the data they need to prove ROI.
Professional development is good for business.
Implementing a new system across an enterprise is a major investment. IT service providers can help clients maintain that investment by bundling affordable, high-quality IT and cybersecurity training.
INE partners with select IT service providers to offer subscription-based training to their clients. This exclusive program enables IT service providers, MSPs, and consultants to add INE licenses to the cost of an engagement.
Bundling training licenses with implementation and maintenance contracts enhances the value of your service. It also supports client investment by helping them manage their systems from the inside.
Benefits of Bundling Training with Service
- Adds long-term value
- Protects client’s investment
- Extends consulting engagements
- Reoccurring revenue
- Includes industry-leading insights
- Reduces security risk
- Helps stay in compliance
- Supports cyber insurance eligibility
- 3rd party credibility
All this and it helps your clients retain the employees they have.
Whether taking cybersecurity courses or offering professional certifications, training is good for business.
To learn more about INE’s comprehensive Networking, Cloud, and Cybersecurity training programs, please visit https://ine.com/by-industry/business-services or contact INE’s corporate training advisors directly.
About INE:
INE is the premier provider of online technical training for the IT/IS industry. Harnessing a powerful hands-on lab platform, cutting-edge technology, a global video distribution network, and world-class instructors, INE is the top training choice for Fortune 500 companies worldwide and for IT/IS professionals looking to advance their careers. INE’s suite of learning paths offers an incomparable depth of expertise across cybersecurity, cloud, networking, and data science. INE is committed to delivering advanced technical training while also lowering the barriers worldwide for those looking to enter and excel in a cybersecurity career.
