What about this course?
This course is designed for two groups of people. The first several videos are geared towards the individual with no networking knowledge who, while working at home, loses their Internet connectivity. At that point, the question to be answered is, “Is the problem something I can fix with my home equipment…or do I need to call my ISP and complain?” This course will walk you through the process of determining the answer to that question. The second set of videos is aimed at the new Network Administrator who, upon receiving calls from employees about a loss of Internet connectivity, must determine if the problem is with their Default Gateway, or another device.
Instructor for this course
This course is composed by the following modules
Basic Network Troubleshooting
Foundations for Networking
Common Issues At Home :: Part 1
Common Issues At Home :: Part 2
Internet Connection Down
Remote Server Issue
ISP Routing Issue
DNS is the Culprit :: Part 1
DNS is the Culprit :: Part 2
Common Issues At The Small Office Network
Unable to Access CLI
Can't Ping Internet
No Upstream Route Advertisement
Can't Ping From Loopback
Involving the Employees
Common Course Questions
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