Question 1

What networking certifications do you offer training for?

Accepted Answer

We offer training for some of the most respected certifications in the industry. We are most known for our Cisco certification training, including CCNA, CCIE, and CCIE Data Center. We created Learning Paths that organizes our training courses into roadmaps that will guide you through our suggested learning journey to ensure efficient studying and success on your exams.

Question 2

Are the Networking Workbooks available in a Monthly Pass?

Accepted Answer

At this time, Networking workbooks are only available to Premium subscribers.

Question 3

Are the cyber labs available within the Monthly Pass?

Accepted Answer

The monthly plan includes access to the Cyber Security labs that coincide with the Penetration Testing Student learning path. To gain unlimited access to all Cyber Security labs, check out our Premium subscription.

Question 4

How long does it take to study for and obtain an Azure certification?

Accepted Answer

This depends on several factors including which certification you are pursuing, how much knowledge you have already, and how much time you can dedicate to preparing. For example, we have 28 hours worth of content for the Azure Fundamentals learning path. If you are new to cloud, expect to put in approximately 40 hours of preparation for the exam. If you can only study for a few hours a week, it will take longer as you will need to refresh your knowledge as you study. By comparison, there are over 150 hours of videos and activities that cover expert topics for the Azure Solution Architect learning path. If you are pursuing this certification without any other Microsoft Azure certifications first, expect to spend significantly more time than that on exam preparation. However, there is overlap between the Solution Architect exam objectives and content in the Azure Administrator path (63 hours of content) and Azure Security Engineer path (72 hours of content). If you pursue those certifications first, there will be less preparation required for the Solution architect exam.

Question 5

Does INE have hands-on exercises for cloud content?

Accepted Answer

Yes. INE has hands-on labs for all of our general cloud courses, as well as over one hundred labs for Microsoft Azure. INE cloud labs currently require that you have an account with the cloud vendor of your choice - AWS, Azure, or Google Cloud. Each of these cloud providers have trial accounts that will allow you to work on labs without paying anything.

Question 6

What is a Learning Path?

Accepted Answer

INE Learning Paths are easy-to-navigate study guides for popular IT topics and certifications. They eliminate the question of “which course should I watch next” by displaying courses related to the particular topic or certification you are preparing for in an order designed to guide you through the study process efficiently.

Question 7

Are all Learning Paths included with an INE subscription?

Accepted Answer

The Premium and Premium+ Subscriptions include all Learning Paths. The Fundamentals Monthly and Annual subscriptions provide access to limited learning paths.

Question 8

Do you offer training for all student levels?

Accepted Answer

At INE, we offer training for a wide variety of topics ranging from beginner level to expert level. No matter where you are in your training journey, we can help you get to the next step.

Question 9

Do you offer payment plans?

Accepted Answer

At this time we do not offer payment plans. All subscriptions must be paid in full.

Question 10

Can I pay with my favorite Crypto Currency?

Accepted Answer

Unfortunately, we do not accept BitCoin or any other Crypto Currency as a form of payment. We do accept all major credit cards and PayPal.

Question 11

I've decided to upgrade my current subscription to the Premium plan and I now have a credit balance. What can I use this credit to purchase? Can I use it for other things like exam vouchers and rack rental tokens?

Accepted Answer

Your credit will be automatically utilized toward your next subscription renewal purchase. If you have any questions, feel free to reach out to us at support@ine.com.

Question 12

I don't need access to all of the training verticals you offer, can I purchase access for just one? I don't want to pay for something I am not using.

Accepted Answer

We get it! Right now you may not need to access all the verticals. We also understand the Information Technology sector is more interconnected now than ever. Our primary goal is to set you up for success. We want to give you the flexibility of being able to access our entire library at your convenience, but we understand many students will focus on one vertical. In lowering our prices, we are in effect granting you access to INE’s entire library for the same price (or lower) than you were paying to access a single vertical. If you have any questions, feel free to reach out to us at support@ine.com.

Question 13

Does the premium subscription give access to course material for all courses (Networking, Cloud, Data Science, and Cyber Security), or should I choose which path I want to follow?

Accepted Answer

Premium subscriptions include access to all courses in our library. You do not need to purchase access to each individual learning area separately.

Question 14

I am not always connected to the internet, are your training courses available for offline view?

Accepted Answer

At this time, our training materials are not available offline.

Question 15

What sets INE apart from other training vendors?

Accepted Answer

Our training materials are produced entirely in-house by INE instructors who are some of the most respected and tenured experts in the industry. In addition, our suite of completely original training material is housed on our proprietary training platform designed to support a practical approach to learning. While many training companies specialize in passive learning tools, such as textbooks and PowerPoint, we have found the most effective way to fully grasp the concepts you are learning is with hands-on exercises. We offer a range of hands-on options such as course-level quizzes, programming exercises, Data Science GitHub projects, Cyber Security and Azure labs, and Networking workbooks. These exercises help you learn on-the-job skills while ensuring you can nail the technical portions of your interviews or certification exams. Your learning experience with INE will be 30% classroom training and 70% hands-on practice, allowing you to learn the concepts as well as the real-world applications.

Question 16

Do you offer Certifications for your training?

Accepted Answer

We offer on-demand training for some of the most in-demand certifications for Cisco, eLearnSecurity, Microsoft Azure, Amazon Web Services, Google Cloud Platform, CompTIA, Jupiter, and more. At this time, the only certifications exams we administer are the eLearnSecurity certifications.

Question 17

Do eLearnSecurity certifications expire? Do exam vouchers expire?

Accepted Answer

Once you pass the exam and are issued the certificate, the actual certificate you are issued with the certification ID/exam version and date received will not expire. Although eLearnSecurity certifications don't have an expiration date, all INE and INE/eLearnSecurity co-branded certifications do. These certifications expire 3 years from the date they were awarded to the client.
Users have 180 days from their date AND time of purchase to use their exam voucher. This includes completing and submitting BOTH attempts that come with a voucher purchase (initial attempt and complimentary re-take) before the 180 day expiration date and time. The expiration time of a certification voucher is NOT automatically set to midnight. A certification voucher expires exactly 180 days from the date/time of purchase. A certification voucher will not expire at midnight unless it is purchased at midnight.

Question 18

What if I need training for my organization?

Accepted Answer

Whether you are looking for training for your team or entire organization, our Business plans provide all the tools you need to stay on the cutting edge of the latest technologies. Contact us to learn more about our Business plans, get a quote, or request a demo.

Question 19

Why can’t I buy an Enterprise Business Plan online?

Accepted Answer

INE For Business Enterprise Plans are completely customized to fit your team’s needs. With this plan, you have the flexibility to choose which features and level of access you want the members of your team to have. If you are interested in purchasing an Enterprise plan for your organization, we will set you up with a Client Success Representative and Account Manager to ensure your account is structured exactly how you envision it.

Question 20

Can I share my experience with INE training content and document walkthroughs of labs publicly online?

Accepted Answer

You can absolutely talk about your experience and what you’ve learned through INE’s training. However, walkthroughs, sharing of INE course material / resources, or step-by-step explanations are not permitted. Creating shared material of any kind using INE’s proprietary content does violate our Terms of Service. We know how much of a positive impact collaborative learning can have on your training journey and we recommend interacting with other students on our Community Forums. INE provides a wide range of training material for our students. You can find out more on how to start for free with an INE Starter Pass or gain access to more in-depth materials with a paid plan!

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Connect with us

Monday - Friday

Email Support

US Customer

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How can we help you?

About platform

Have a question? We’re here to help!

Connect with us

Monday - Friday

Email Support

US Customer

Email Sales

Outside US

Connect with us

Monday - Friday

Email Support

US Customer

Email Sales

Outside US

Have a question?
We’re here to help!