What about this course?
This course is intended for network and voice professionals looking to further improve their knowledge or prepare themselves for the CAPPS exam. In this course we will be looking at Cisco TMS, Cisco TMS Provisioning Extension, Cisco Jabber, Cisco Unity Connection, Cisco Unity Express and Cisco IM & Presence . This course will be delivered in lecture based format with plenty of hands on practical demonstrations.
INE's world-class IT trainingInstructor for this course
Dean Babbage
CCNA DC CCNA Security CCNA Wireless CCNP Collaboration CCNP ...
This course is composed by the following modules
Introduction
Introduction to Cisco TMS
Cisco TMS Components
Cisco TMS Setup
Routing with Cisco TMS
Protocols and Call Control
TMS Zones
TMS System Management
Adding & Managing Systems Part 1
Adding & Managing Systems Part 2
TMS Booking
Monitoring & Reporting
Cisco TMS Provisioning Extensions
TMS Provisioning Extensions Setup
Users & Provisioning
Cisco Jabber Overview
Cisco Jabber Service Discovery
Cisco Jabber with CUCM Lab
Service Discovery Lab
Cisco Jabber Deskphone Mode Part 1
Cisco Jabber Deskphone Mode Part 2
Cisco Jabber & UDS
Cisco Jabber Video for Telepresence
Binary Floor Control Protocol
Introduction to Cisco Unity Connection
SCCP Integration Part 1
SCCP Integration Part 2
SIP Integration
SIP Diversion and MWI
Unity Connection System Settings Part 1
Unity Connection System Settings Part 2
Call Management
Call Routing
Dial Plan
Class of Service
User Accounts
Video Features
Troubleshooting Unity Connection
Unity Express Introduction
Integration with CME Part 1
Integration with CME Part 2
Introduction to the GUI
Unity Express System Settings
Lab Part 1
Lab Part 2
Lab Part 3
Lab Part 4
Troubleshooting Unity Express
Bonus CLI
IM & Presence Introduction
Integration with CUCM Part 1
Integration with CUCM Part 2
Integration with CUCM Part 3
Integration with CUCM Part 4
Troubleshooting IM & Presence
Final Thoughts
Common Course Questions
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Do you offer training for all student levels?
