Cisco

CCIE Collaboration Advanced Technologies Course

Mark Snow
Mark Snow
CCIEx4 #14073
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Course Description
Join Mark Snow, CCIEx4 #14073, for an in-depth look at every technical aspect of the new CCIE Collaboration track, including homogenous and heterogeneous video conferencing between Jabber and IP phone endpoints, multi-cluster static and dynamic call routing (CCD/SAF and ILS), SIP URI dialing from IP phones and Jabber, IM and Presence federations, Enhanced Locations CAC, mobility solutions including Jabber Extend & Connect and Single Number Reach, SIP Preconditions CAC between clusters, Extension Mobility Cross-Cluster, globalized dial plans and SIP normalization with both CUBE and native Lua scripting in CUCM, and much more.
  • Network Infrastructure
    • Layer 2 Technologies
      • VLANs/Dot1Q
      • Spanning Tree
      • CDP/LLDP
      • SPAN/RSPAN
    • Layer 3 Technologies
      • DHCP
      • TFTP
      • HSRP
      • NTP
      • EIGRP/OSPF Basics
      • IGMP & PIM
    • Features
      • Power over Ethernet (PoE)
      • Cisco EnergyWise
  • Unified Communications Manager
    • CUCM :: Server Administration and User Synchronization & Control
      • View system settings and network utilities
      • Set IP, Time, SMTP and System shutdown
      • Set Commands
      • Show Commands
      • File Commands
      • Utils Commands
      • DB Replication Status & Repair
      • Service Activation & Status
      • Call Home
      • Manual Backups
      • Scheduled Backups
      • Restore From Backup
      • Access Control Groups, Roles and Manual User Creation
      • Active Directory LDAP Synchronization
      • Active Directory LDAP Filtering
      • Active Directory LDAP Authentication
      • UCMUser Web Page
    • UCM :: Phone Registration, Settings and Basic Audio & Video Calling
      • Phone Registration
      • Video Calling
      • Device Pools
      • Date/Time/NTP Groups
      • Phone-Specific Settings
      • Line/DN Basics
      • Line Directory URI dialing
      • Audio and Video Codecs with Regions
      • Codec Preference & Regions
    • Call Admission Control
      • Intra-Cluster EL-CAC/Locations :: Part 1
      • Intra-Cluster EL-CAC/Locations :: Part 2
      • Inter-cluster EL-CAC Locations :: Part 1
      • Inter-cluster EL-CAC Locations :: Part 2
      • RSVP Locations :: Part 1
      • RSVP Locations :: Part 2
      • RSVP Locations :: Part 3
      • RSVP Locations :: Part 4
      • SIP Pre-Conditions
      • IOS-based CAC
    • UCM :: Jabber and Presence
      • BLF Speed Dials in UCM :: Part 1
      • BLF Call Lists in UCM
      • Unified IM and Presence Server Integration
      • Federations
      • Jabber Softphone Mode with Desktop Sharing
      • Jabber Deskphone Control Mode
      • Jabber Extend and Connect Mode
      • Jabber Special Configuration Files
    • UCM :: Media Resources
      • Media Resource Groups & Lists
      • Unicast Music On Hold
      • Multicast Music On Hold
      • Alternate Music On Hold
      • Annunciator & Announcements
      • Media Termination Points
      • Trusted Relay Points
      • Audio and Video Transcoding, Transrating and Transsizing
      • Audio Conferencing
      • Video Conferencing :: Part 1
      • Video Conferencing :: Part 2
    • UCM :: Voice Gateways and Call Signaling
      • ISDN Voice Gateways
      • Dial-Peers in IOS Voice Gateways
      • Digit Manipulation
      • Voice Translation Rules
      • Integration with CUCM
      • Toll Fraud Prevention
      • SCCP Signaling :: Part 1
      • SCCP Signaling :: Part 2
      • SIP Signaling :: Part 1
      • SIP Signaling :: Part 2
      • Troubleshooting SIP :: Part 1
      • Troubleshooting SIP :: Part 2
      • Configuring SIP
      • H.323 Signaling and Configuration
      • MGCP Signaling and Configuration
    • UCM :: Traditional & Globalized Dial Plan and Session Management
      • Dial Plan Fundamentals
      • Elements of Dials Plans
      • Traditional Dial Plan Demonstration
      • Advanced Elements of Dial Plans
      • Advanced Elements of Dial Plans Demo
      • Traditional vs Globalized Dial Plans
      • Globalized Dial Plan :: Outbound Dialing Concept
      • Globalized Dial Plan :: Outbound Dialing Demo
      • Globalized Dial Plan :: Outbound Dialing Phone Display
      • Globalized Dial Plan :: Inbound Dialing Concept and Demo
      • Globalized Dial Plan :: Inbound Dialing Returning Missed Calls
      • Globalized Dial Plan :: Ancillary Benefits - AAR and CFUR
      • Globalized Dial Plan :: Ancillary Benefits - TEHO
      • Call Blocking
    • UCM :: Dynamic Dial Plan
      • Call Control Discovery Concept
      • Call Control Discovery Demo with CUCM
      • Call Control Discovery Demo with CME
      • SIP URI Dialing
      • Intercluster Lookup Service
      • Interop Dialing with VCS
    • UCM :: Traditional & Globalized Dial Plan and Session Management :: Part 2
      • Session Managment Edition :: Part 1
      • Session Managment Edition :: Part 2
      • Dial Rules
    • UCM :: Mobility and Call Coverage
      • Unified Mobility Concept
      • Unified Mobility Demo
      • Device Mobility Concept
      • Device Mobility Demo
      • Extension Mobility
      • Extension Mobility Cross Cluster Concepts :: Part 1
      • Extension Mobility Cross Cluster Concepts :: Part 2
      • Extension Mobility Cross Cluster Demo :: Part 1
      • Call Coverage Features :: Part 1
      • Call Coverage Features :: Part 2
  • Unified Communications Manager Express
    • Phone Registration
      • Overview
      • SCCP Control
      • SIP Control
    • Dial Plan and Call Coverage
      • Dial Plan
      • Call Coveragel
      • BACD
    • Messaging
      • Unity Express
  • Unified Border Element
    • Theory, Operation and Troubleshooting
      • Overview
      • Initial Configuration
      • Advanced Configuration
      • SIP Normalization
  • Unity Connection
    • Theory, Operation and Troubleshooting
      • Overview
      • SCCP Integration
      • SIP Integration
      • Users, Calll Handlers & Call Routing
  • Unified Contact Center Express
    • Theory, Operation and Troubleshooting
      • Overview
      • Custom Scripting
  • Quality of Service
    • Theory, Operation and Troubleshooting
      • Concepts
      • LAN Queuing
      • LAN Policing
      • WAN Queuing and Shaping
Course Outline:
  • Network Infrastructure
    • Layer 2 Technologies
      • VLANs/Dot1Q
      • Spanning Tree
      • CDP/LLDP
      • SPAN/RSPAN
    • Layer 3 Technologies
      • DHCP
      • TFTP
      • HSRP
      • NTP
      • EIGRP/OSPF Basics
      • IGMP & PIM
    • Features
      • Power over Ethernet (PoE)
      • Cisco EnergyWise
  • Unified Communications Manager
    • CUCM :: Server Administration and User Synchronization & Control
      • View system settings and network utilities
      • Set IP, Time, SMTP and System shutdown
      • Set Commands
      • Show Commands
      • File Commands
      • Utils Commands
      • DB Replication Status & Repair
      • Service Activation & Status
      • Call Home
      • Manual Backups
      • Scheduled Backups
      • Restore From Backup
      • Access Control Groups, Roles and Manual User Creation
      • Active Directory LDAP Synchronization
      • Active Directory LDAP Filtering
      • Active Directory LDAP Authentication
      • UCMUser Web Page
    • UCM :: Phone Registration, Settings and Basic Audio & Video Calling
      • Phone Registration
      • Video Calling
      • Device Pools
      • Date/Time/NTP Groups
      • Phone-Specific Settings
      • Line/DN Basics
      • Line Directory URI dialing
      • Audio and Video Codecs with Regions
      • Codec Preference & Regions
    • Call Admission Control
      • Intra-Cluster EL-CAC/Locations :: Part 1
      • Intra-Cluster EL-CAC/Locations :: Part 2
      • Inter-cluster EL-CAC Locations :: Part 1
      • Inter-cluster EL-CAC Locations :: Part 2
      • RSVP Locations :: Part 1
      • RSVP Locations :: Part 2
      • RSVP Locations :: Part 3
      • RSVP Locations :: Part 4
      • SIP Pre-Conditions
      • IOS-based CAC
    • UCM :: Jabber and Presence
      • BLF Speed Dials in UCM :: Part 1
      • BLF Call Lists in UCM
      • Unified IM and Presence Server Integration
      • Federations
      • Jabber Softphone Mode with Desktop Sharing
      • Jabber Deskphone Control Mode
      • Jabber Extend and Connect Mode
      • Jabber Special Configuration Files
    • UCM :: Media Resources
      • Media Resource Groups & Lists
      • Unicast Music On Hold
      • Multicast Music On Hold
      • Alternate Music On Hold
      • Annunciator & Announcements
      • Media Termination Points
      • Trusted Relay Points
      • Audio and Video Transcoding, Transrating and Transsizing
      • Audio Conferencing
      • Video Conferencing :: Part 1
      • Video Conferencing :: Part 2
    • UCM :: Voice Gateways and Call Signaling
      • ISDN Voice Gateways
      • Dial-Peers in IOS Voice Gateways
      • Digit Manipulation
      • Voice Translation Rules
      • Integration with CUCM
      • Toll Fraud Prevention
      • SCCP Signaling :: Part 1
      • SCCP Signaling :: Part 2
      • SIP Signaling :: Part 1
      • SIP Signaling :: Part 2
      • Troubleshooting SIP :: Part 1
      • Troubleshooting SIP :: Part 2
      • Configuring SIP
      • H.323 Signaling and Configuration
      • MGCP Signaling and Configuration
    • UCM :: Traditional & Globalized Dial Plan and Session Management
      • Dial Plan Fundamentals
      • Elements of Dials Plans
      • Traditional Dial Plan Demonstration
      • Advanced Elements of Dial Plans
      • Advanced Elements of Dial Plans Demo
      • Traditional vs Globalized Dial Plans
      • Globalized Dial Plan :: Outbound Dialing Concept
      • Globalized Dial Plan :: Outbound Dialing Demo
      • Globalized Dial Plan :: Outbound Dialing Phone Display
      • Globalized Dial Plan :: Inbound Dialing Concept and Demo
      • Globalized Dial Plan :: Inbound Dialing Returning Missed Calls
      • Globalized Dial Plan :: Ancillary Benefits - AAR and CFUR
      • Globalized Dial Plan :: Ancillary Benefits - TEHO
      • Call Blocking
    • UCM :: Dynamic Dial Plan
      • Call Control Discovery Concept
      • Call Control Discovery Demo with CUCM
      • Call Control Discovery Demo with CME
      • SIP URI Dialing
      • Intercluster Lookup Service
      • Interop Dialing with VCS
    • UCM :: Traditional & Globalized Dial Plan and Session Management :: Part 2
      • Session Managment Edition :: Part 1
      • Session Managment Edition :: Part 2
      • Dial Rules
    • UCM :: Mobility and Call Coverage
      • Unified Mobility Concept
      • Unified Mobility Demo
      • Device Mobility Concept
      • Device Mobility Demo
      • Extension Mobility
      • Extension Mobility Cross Cluster Concepts :: Part 1
      • Extension Mobility Cross Cluster Concepts :: Part 2
      • Extension Mobility Cross Cluster Demo :: Part 1
      • Call Coverage Features :: Part 1
      • Call Coverage Features :: Part 2
  • Unified Communications Manager Express
    • Phone Registration
      • Overview
      • SCCP Control
      • SIP Control
    • Dial Plan and Call Coverage
      • Dial Plan
      • Call Coveragel
      • BACD
    • Messaging
      • Unity Express
  • Unified Border Element
    • Theory, Operation and Troubleshooting
      • Overview
      • Initial Configuration
      • Advanced Configuration
      • SIP Normalization
  • Unity Connection
    • Theory, Operation and Troubleshooting
      • Overview
      • SCCP Integration
      • SIP Integration
      • Users, Calll Handlers & Call Routing
  • Unified Contact Center Express
    • Theory, Operation and Troubleshooting
      • Overview
      • Custom Scripting
  • Quality of Service
    • Theory, Operation and Troubleshooting
      • Concepts
      • LAN Queuing
      • LAN Policing
      • WAN Queuing and Shaping
CCIE Collaboration Advanced Technologies Course



62hr 08min
March 1, 2014

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