Cisco

CCNP Voice Course

Mark Snow
Mark Snow
CCIEx4 #14073

The CCNP Voice class is designed for engineers pursuing CCNP Voice certification. This course includes hours of instructor-led content that will fully prepare you for the required Cisco CCNP Voice exams. Please note that per Cisco CCNA Voice certification requirements, you need to have already met the prerequisite of having a valid regular CCNA (Routing & Switching) status.
  • Course
    • Introduction
      • Introduction, Agenda, and Welcome Message
      • What are Cisco's Unified Communication Certifications, and Where Do I Go From Here?
      • CUCM and CUCME Architecture Overview
    • Cisco Unified Communications Manager Express
      • CUCME Digit Manipulation and Class of Restriction (CoR)
      • CUCME PSTN Dialing
      • CUCME Voice Translation Rules
      • CUCME Load Balancing VoIP Calls
      • CUCME Class of Restriction (CoR)
      • CUCME Multicast Music on Hold
      • CUCME Transcoding
      • CUCME Hardware Conference Bridge
      • CUCME Multicast Broadcast Paging
      • CUCME MTP and DSP Resources
      • CUCME Speed Dials
    • Messaging
      • Messaging - Cisco Unity Connection (CUC) Overview
      • Messaging - Unity Connection Setup, Integration, Message Waiting Indicators (MWI), Users, System Call Handlers
      • Messaging - Unity Connection System Call Handlers, Directory Handlers, Routing Rules, Conversations, Audio Text Auto-Attendant Menus
      • Messaging - Cisco Unity Express (CUE) Overview
      • Messaging - Unity Express Setup, Integration, Message Waiting Indicators (MWI), Users, Groups
      • Messaging - Unity Express Administration via Web UI, Users, General Delivery Mailbox, Schedules, IVR Apps, Conversations, License Activation
      • Messaging - Voice Profile for Internet Mail (VPIM) Networking between Unity Connection and Unity Express
    • Gateway Trunks and Signaling
      • Gateways Trunks and Signaling In-Depth
      • Gateways Trunks and Signaling In-Depth part 2
      • Gateways Trunks and Signaling In-Depth part 3
    • Presence
      • Presence Overview
      • Presence - Native CUCM Subscribe CSS and BLF Speed Dials
      • Presence - Native CUCM Presence Groups and Call History Lists
      • Presence - Native CUCM Presence Groups and Call History Lists cont'd
      • Presence - CUPS & CUCM Integration and CUPC Provisioning and Testing
      • Presence - CUPS & CUCM Integration and CUPC Provisioning and Testing cont'd
      • Presence - CUPS & CUCM with IP Phone Messenger (IPPM)
      • Presence 8 Updates
    • Quality of Service
      • Quality of Service Fundamentals - Part 1 (Cut this Video into 2, at the TC:00:53:01)
      • Quality of Service Fundamentals - Part 2
      • Quality of Service on the LAN
      • Quality of Service on the WAN
    • Troubleshooting
      • Troubleshooting Fundamentals
    • Call Admission Control
      • CODEC Negotiations and Call Admission Control
      • Call Admission Control using RSVP-Based Locations
    • CUCM Media
      • CUCM Media Resources Overview
      • CUCM Media Resources Overview cont'd
      • CUCM Media - IOS Media Termination Points (MTP)
      • CUCM Media - IOS Media Termination Points (MTP) cont'd
      • CUCM Media - IOS Conference Bridge (CFB)
      • CUCM Media - IOS Transcoding (XCode)
      • CUCM Media Preference and Redundancy
      • CUCM Media - Meet-Me Conferencing
      • CUCM Media - Ad-Hoc Conferencing
      • CUCM Media - Ad-Hoc Conferencing cont'd
      • CUCM Media - Annunciator
      • CUCM Media - Traditional Multicast Music on Hold (MoH)
      • CUCM Media - Unicast Music on Hold
      • CUCM Media - Alternate Multicast Music on Hold
    • CUCM and IOS Gateways
      • CUCM and IOS Gateways and Trunks Overview
      • CUCM and IOS Gateways - SIP Trunk
      • CUCM and IOS Gateways - SIP Trunk cont'd
      • CUCM and IOS Gateways - H.323 Gateway
      • CUCM and IOS Gateways - MGCP Gateway
    • H.323 Gatekeeper
      • H.323 Gatekeeper Overview
      • H.323 Gatekeeper Fundamental Concepts
      • H.323 Gatekeeper Fundamental Concepts cont'd
      • H.323 Gatekeeper Fundamental Concepts cont'd
      • H.323 Gatekeeper Provisioning
      • H.323 Gatekeeper with CUCM Registration
      • H.323 Gatekeeper with CUCME Registration
      • H.323 Gatekeeper Routing Calls from CUCM to CUCME
      • H.323 Gatekeeper Routing Calls from CUCME to CUCM
      • H.323 Gatekeeper Call Admission Control
      • H.323 Gatekeeper Routing Calls with only One Zone and One Tech-Prefix
      • H.323 Alternate Gatekeeper and Clustering with Gatekeeper Update Protocol (GUP)
    • Dial Plan
      • Dial Plan – Planning and Design
      • CUCM Dial Plan Fundamental Concepts
      • CUCM Dial Plan Fundamental Concepts cont'd
      • CUCM Dial Plan - Class of Service (CoS) Calling Search Spaces and Partitions
      • CUCM Dial Plan - Gateways, Route Groups, Device Pools
      • CUCM Dial Plan - Route Lists, Standard Local Route Groups
      • CUCM Dial Plan - Route Patterns, Translation Patterns
      • CUCM Dial Plan - Calling Party Transformations and Called Party Transformations, IOS Dial Peers
      • CUCM Dial Plan - Private Line Automatic Ringdown (PLAR)
      • CUCM Dial Plan - Testing
      • CUCM Dial Plan - Digit Addressing, Time of Day (ToD), Hunt Group Coverage, FAC, CMC, Automated Alternate Routing (AAR) Overview
      • CUCM Dial Plan - Digit Addressing, Time of Day (ToD), Hunt Group Coverage, FAC, CMC, Automated Alternate Routing (AAR) Testing
      • CUCM Dial Plan - Globalization and Localization Reasoning
      • CUCM Dial Plan - Globalization and Localization Further Concepts
      • CUCM Dial Plan - Inbound from PSTN Calling Party Globalization
      • CUCM Dial Plan - Inbound from PSTN Calling Party Globalization cont'd
      • CUCM Dial Plan - Inbound Calling Party Localization
      • CUCM Dial Plan - PSTN Translation Patterns (The New Route Pattern)
      • CUCM Dial Plan - Outbound to PSTN Calling & Called Party Globalization and Localization
      • CUCM Dial Plan - Plus + Dialing, Call History Lists with One-Button Call Return
      • CUCM Dial Plan - Globalization and Localization Benefits Overview
      • CUCM Dial Plan - Globalization and Localization Benefits Overview cont'd
      • CUCM Dial Plan - System & User Speed Dials and Corporate Directory with Globalization
      • CUCM Dial Plan - Call Forward on Unregister with Globalization
      • CUCM Dial Plan - Automated Alternate Routing (AAR) with Globalization
      • CUCM Dial Plan - Multiple Backup Gateways for Every Site with Local Route Group
      • CUCM Dial Plan - National and International Tail End Hop Off (TEHO)
      • CUCM Dial Plan - Intercluster Trunk (ICT) Call Routing with Globalization
      • CUCM Dial Plan - Inbound Calling and Called Party CSS Update
      • CUCM Dial Plan - IOS Toll Fraud
    • Call Control Discovery
      • Call Control Discovery (CCD) via Service Advertisement Framework (SAF) Overview
      • Call Control Discovery via SAF - CUCM Inter-Cluster Call Routing
      • Call Control Discovery via SAF - CUCM Call Routing with PSTN Failover
      • Call Control Discovery via SAF - CUCM Call Routing during SRST Fallback
      • Call Control Discovery via SAF - CUCM to CME Call Routing
      • Call Control Discovery via SAF - Inter-Cluster RSVP via SIP Preconditions
    • Cisco Unified Border Element
      • Cisco Unified Border Element (CUBE) Overview
      • CUBE - SIP Trunk to SIP ITSP for PSTN Call Routing
      • CUBE - SIP Attributes Conversions
      • CUBE - SIP Header Conversions and Rewrites
      • CUBE - Advanced Call Admission Control Mechanisms
      • CUBE - SIP Trunk for Branch2 Site
      • CUBE - SIP Trunk for Branch2 Site cont'd
      • CUBE - Testing Supplementary Features
    • CUCM Mobility
      • CUCM Mobile Connect Ring Schedule
      • CUCM Mobility Overview
      • CUCM Mobile Connect Localization
      • CUCM Mobile Connect Setup
      • CUCM Mobile Connect Localization cont'd
      • CUCM Mobile Connect Access Lists and Exclusivity
      • CUCM Mobile Connect Interaction with Local Route Group
      • CUCM Mobile Voice Access Inbound Call Recognition
      • CUCM Mobile Voice Access Direct Inward System Access
      • CUCM Mobile Connect Mid-Call Features
      • CUCM Mobile Connect Mid-Call Features cont'd
      • CUCM Device and Extension Mobility Overview
      • CUCM Device Mobility - Between Sites but Within a Country
      • CUCM Device Mobility - Between Sites and Between Countries
      • CUCM Extension Mobility Setup
      • CUCM Device & Extension Mobility interactions with TEHO

Course Outline:

  • Course
    • Introduction
      • Introduction, Agenda, and Welcome Message
      • What are Cisco's Unified Communication Certifications, and Where Do I Go From Here?
      • CUCM and CUCME Architecture Overview
    • Cisco Unified Communications Manager Express
      • CUCME Digit Manipulation and Class of Restriction (CoR)
      • CUCME PSTN Dialing
      • CUCME Voice Translation Rules
      • CUCME Load Balancing VoIP Calls
      • CUCME Class of Restriction (CoR)
      • CUCME Multicast Music on Hold
      • CUCME Transcoding
      • CUCME Hardware Conference Bridge
      • CUCME Multicast Broadcast Paging
      • CUCME MTP and DSP Resources
      • CUCME Speed Dials
    • Messaging
      • Messaging - Cisco Unity Connection (CUC) Overview
      • Messaging - Unity Connection Setup, Integration, Message Waiting Indicators (MWI), Users, System Call Handlers
      • Messaging - Unity Connection System Call Handlers, Directory Handlers, Routing Rules, Conversations, Audio Text Auto-Attendant Menus
      • Messaging - Cisco Unity Express (CUE) Overview
      • Messaging - Unity Express Setup, Integration, Message Waiting Indicators (MWI), Users, Groups
      • Messaging - Unity Express Administration via Web UI, Users, General Delivery Mailbox, Schedules, IVR Apps, Conversations, License Activation
      • Messaging - Voice Profile for Internet Mail (VPIM) Networking between Unity Connection and Unity Express
    • Gateway Trunks and Signaling
      • Gateways Trunks and Signaling In-Depth
      • Gateways Trunks and Signaling In-Depth part 2
      • Gateways Trunks and Signaling In-Depth part 3
    • Presence
      • Presence Overview
      • Presence - Native CUCM Subscribe CSS and BLF Speed Dials
      • Presence - Native CUCM Presence Groups and Call History Lists
      • Presence - Native CUCM Presence Groups and Call History Lists cont'd
      • Presence - CUPS & CUCM Integration and CUPC Provisioning and Testing
      • Presence - CUPS & CUCM Integration and CUPC Provisioning and Testing cont'd
      • Presence - CUPS & CUCM with IP Phone Messenger (IPPM)
      • Presence 8 Updates
    • Quality of Service
      • Quality of Service Fundamentals - Part 1 (Cut this Video into 2, at the TC:00:53:01)
      • Quality of Service Fundamentals - Part 2
      • Quality of Service on the LAN
      • Quality of Service on the WAN
    • Troubleshooting
      • Troubleshooting Fundamentals
    • Call Admission Control
      • CODEC Negotiations and Call Admission Control
      • Call Admission Control using RSVP-Based Locations
    • CUCM Media
      • CUCM Media Resources Overview
      • CUCM Media Resources Overview cont'd
      • CUCM Media - IOS Media Termination Points (MTP)
      • CUCM Media - IOS Media Termination Points (MTP) cont'd
      • CUCM Media - IOS Conference Bridge (CFB)
      • CUCM Media - IOS Transcoding (XCode)
      • CUCM Media Preference and Redundancy
      • CUCM Media - Meet-Me Conferencing
      • CUCM Media - Ad-Hoc Conferencing
      • CUCM Media - Ad-Hoc Conferencing cont'd
      • CUCM Media - Annunciator
      • CUCM Media - Traditional Multicast Music on Hold (MoH)
      • CUCM Media - Unicast Music on Hold
      • CUCM Media - Alternate Multicast Music on Hold
    • CUCM and IOS Gateways
      • CUCM and IOS Gateways and Trunks Overview
      • CUCM and IOS Gateways - SIP Trunk
      • CUCM and IOS Gateways - SIP Trunk cont'd
      • CUCM and IOS Gateways - H.323 Gateway
      • CUCM and IOS Gateways - MGCP Gateway
    • H.323 Gatekeeper
      • H.323 Gatekeeper Overview
      • H.323 Gatekeeper Fundamental Concepts
      • H.323 Gatekeeper Fundamental Concepts cont'd
      • H.323 Gatekeeper Fundamental Concepts cont'd
      • H.323 Gatekeeper Provisioning
      • H.323 Gatekeeper with CUCM Registration
      • H.323 Gatekeeper with CUCME Registration
      • H.323 Gatekeeper Routing Calls from CUCM to CUCME
      • H.323 Gatekeeper Routing Calls from CUCME to CUCM
      • H.323 Gatekeeper Call Admission Control
      • H.323 Gatekeeper Routing Calls with only One Zone and One Tech-Prefix
      • H.323 Alternate Gatekeeper and Clustering with Gatekeeper Update Protocol (GUP)
    • Dial Plan
      • Dial Plan – Planning and Design
      • CUCM Dial Plan Fundamental Concepts
      • CUCM Dial Plan Fundamental Concepts cont'd
      • CUCM Dial Plan - Class of Service (CoS) Calling Search Spaces and Partitions
      • CUCM Dial Plan - Gateways, Route Groups, Device Pools
      • CUCM Dial Plan - Route Lists, Standard Local Route Groups
      • CUCM Dial Plan - Route Patterns, Translation Patterns
      • CUCM Dial Plan - Calling Party Transformations and Called Party Transformations, IOS Dial Peers
      • CUCM Dial Plan - Private Line Automatic Ringdown (PLAR)
      • CUCM Dial Plan - Testing
      • CUCM Dial Plan - Digit Addressing, Time of Day (ToD), Hunt Group Coverage, FAC, CMC, Automated Alternate Routing (AAR) Overview
      • CUCM Dial Plan - Digit Addressing, Time of Day (ToD), Hunt Group Coverage, FAC, CMC, Automated Alternate Routing (AAR) Testing
      • CUCM Dial Plan - Globalization and Localization Reasoning
      • CUCM Dial Plan - Globalization and Localization Further Concepts
      • CUCM Dial Plan - Inbound from PSTN Calling Party Globalization
      • CUCM Dial Plan - Inbound from PSTN Calling Party Globalization cont'd
      • CUCM Dial Plan - Inbound Calling Party Localization
      • CUCM Dial Plan - PSTN Translation Patterns (The New Route Pattern)
      • CUCM Dial Plan - Outbound to PSTN Calling & Called Party Globalization and Localization
      • CUCM Dial Plan - Plus + Dialing, Call History Lists with One-Button Call Return
      • CUCM Dial Plan - Globalization and Localization Benefits Overview
      • CUCM Dial Plan - Globalization and Localization Benefits Overview cont'd
      • CUCM Dial Plan - System & User Speed Dials and Corporate Directory with Globalization
      • CUCM Dial Plan - Call Forward on Unregister with Globalization
      • CUCM Dial Plan - Automated Alternate Routing (AAR) with Globalization
      • CUCM Dial Plan - Multiple Backup Gateways for Every Site with Local Route Group
      • CUCM Dial Plan - National and International Tail End Hop Off (TEHO)
      • CUCM Dial Plan - Intercluster Trunk (ICT) Call Routing with Globalization
      • CUCM Dial Plan - Inbound Calling and Called Party CSS Update
      • CUCM Dial Plan - IOS Toll Fraud
    • Call Control Discovery
      • Call Control Discovery (CCD) via Service Advertisement Framework (SAF) Overview
      • Call Control Discovery via SAF - CUCM Inter-Cluster Call Routing
      • Call Control Discovery via SAF - CUCM Call Routing with PSTN Failover
      • Call Control Discovery via SAF - CUCM Call Routing during SRST Fallback
      • Call Control Discovery via SAF - CUCM to CME Call Routing
      • Call Control Discovery via SAF - Inter-Cluster RSVP via SIP Preconditions
    • Cisco Unified Border Element
      • Cisco Unified Border Element (CUBE) Overview
      • CUBE - SIP Trunk to SIP ITSP for PSTN Call Routing
      • CUBE - SIP Attributes Conversions
      • CUBE - SIP Header Conversions and Rewrites
      • CUBE - Advanced Call Admission Control Mechanisms
      • CUBE - SIP Trunk for Branch2 Site
      • CUBE - SIP Trunk for Branch2 Site cont'd
      • CUBE - Testing Supplementary Features
    • CUCM Mobility
      • CUCM Mobile Connect Ring Schedule
      • CUCM Mobility Overview
      • CUCM Mobile Connect Localization
      • CUCM Mobile Connect Setup
      • CUCM Mobile Connect Localization cont'd
      • CUCM Mobile Connect Access Lists and Exclusivity
      • CUCM Mobile Connect Interaction with Local Route Group
      • CUCM Mobile Voice Access Inbound Call Recognition
      • CUCM Mobile Voice Access Direct Inward System Access
      • CUCM Mobile Connect Mid-Call Features
      • CUCM Mobile Connect Mid-Call Features cont'd
      • CUCM Device and Extension Mobility Overview
      • CUCM Device Mobility - Between Sites but Within a Country
      • CUCM Device Mobility - Between Sites and Between Countries
      • CUCM Extension Mobility Setup
      • CUCM Device & Extension Mobility interactions with TEHO

Course Format Options:

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  • Regular price $119.99
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86hr 29mins of Video Content
February 26, 2015